FAQ

FAQ

last updated 6 august 2024

General

General | back to top


What is ILTACON?

ILTACON is a multi-day conference with comprehensive peer-driven programs, educational content, and face-to-face networking. Industry experts and the legal community collaborate to discover and evolve successful legal operation strategies for today’s transforming legal industry.


Who should attend ILTACON?

Leaders, managers, decision-making legal technologists, and professionals new to legal from small to large law firms, corporate and government law departments, academia, and the G100 and G200 firms.


When is ILTACON 2024?

ILTACON 2024 will take place 11-15 August 2024 in Nashville, Tennessee at the Gaylord Opryland Resort & Convention Center.


What are future ILTACON dates and locations?

ILTACON 2025: 10-14 August - Gaylord National
ILTACON 2026: 23-27 August - Gaylord Opryland
ILTACON 2027: 8-12 August - Gaylord Opryland


Will ILTACON 2024 be held in person?

Yes! ILTACON 2024 will be held in-person at the Gaylord Opryland Resort & Convention Center.

Will there be a digital portion?

There are no plans to offer a digital registration at this time.

Will the content be relevant to a global audience?

Educational content will be relevant for a global audience, and most sessions will be recorded for registrant access post-event.

Where can I see an agenda and educational sessions?

The Agenda will be released soon.

How do I book a room in the ILTACON block?

Attendees will receive hotel booking instructions in the registration confirmation. Business Partners will receive hotel booking instructions from the ILTA Business Partner Team in early April.  The ILTACON Room Block will close 11 July 2024. Note that a NON-REFUNDABLE one night room and tax deposit will be collected at the time of booking.

What if I need to cancel my hotel reservation?

To cancel your reservation, click “modify” in your confirmation email to cancel/make changes to your reservation. Please note that all reservations must be accompanied by a non-refundable deposit equivalent to one night room rate and tax which would be forfeit in the case of a cancellation.


I received a call from NCA about booking a hotel room for ILTACON. Are they an official partner?

No! ILTA is not working with a housing partner, and no company should be soliciting ILTACON participants to make reservations other than ILTA.

Where can I find more information about ILTACON housing?

Please find more information on our Venue page.

What are the registration rates and when do they increase?

The member registration rate will be $2,250 at launch and increase to $2,750 on 1  July 2024.  Non-members (defined as individuals who are eligible for membership) will pay $2,750 at launch and increase to $3,250 on 1 July.  

How do I register and pay for a group from my organization?

The process to pay for registrants from your organization on a single invoice has changed from recent years.

1. Please have each person register for the appropriate registration type. (Please note they must be logged in to the ILTA Website). They will need to agree to the Event Anti-Harassment Policy, answer event-related questions, and proceed through. Once they get the payment step please select the “Pay Later” option.

2. Each registrant will be assigned a Registration submission number (REG-XXXXX). Once all registrants have completed the Registration Request and been assigned an ID number, email iltacon@iltanet.org with the names, registration types, and registration ID numbers for everyone you would like on the group invoice. We will confirm the submissions match, and we will issue an invoice. Upon receipt of payment, registrations will be processed and email confirmations will be issued. Timely and accurate submissions are very important. Any delays or inaccuracies could result in higher fees. It is important to note that no registrations will be processed or confirmed until the registration questions have been completed and payment is received.

All registrations must be complete by 2 August 2024.

I registered and selected the Pay Later option. How do I log back in and apply payment?

1. Log into the ILTA website
2. Go to your profile setting
3. Click on Pay Open Company Orders
4. Scroll until you see ILTACON 2024 Annual Education Conference
5. Click View on the order
6. Click on Complete Your Payment and enter payment details

What is a Superpass?

A superpass is a discount available to ILTA member entities. For every 6 ILTACON registrations purchased at the full-week price, member firms may send a 7th person at no charge. Firms may purchase more than one superpass, so if a firm purchases 12 full-week member registrations, they will receive two additional registrations at no charge.

How do I register for a Superpass?

If you are interested in obtaining a super pass, please contact events@iltanet.org.  We will forward you an invoice.  Once payment has been received, instructions will be forwarded to you on how each registrant will need to self-register. 
NOTE: Attendees will not be registered until payment has been received and each attendee has agreed to the terms and conditions at self-registration

I'm a participant from outside of North America; is there anything I should know?

If you are an ILTACON participant from outside of North America, please contact our Events Team (events@iltanet.org) to talk about your registration if you have any questions.

May I pay the registration fee in a currency other than US Dollars?

All payments to ILTA must be made in US Dollars.

What if I need to cancel my registration?

Cancellations are non-refundable. If you need to cancel, please contact events@iltanet.org. Registration transfers to another person in your organization may be completed with no penalty in most circumstances. Please contact events@iltanet.org if you would like to transfer your registration.

Where can I find more information about ILTACON registration?

Please find more information on our Registration page

I need an accommodation to fully participate in ILTACON

During the registration process, you will be able to request a dietary, physical, or other accommodation to fully participate in ILTACON. Please contact our Events Team at events@iltanet.org for additional accommodation information.

English is not my first or primary language - will you offer foreign language translation?

We will not be offering foreign language translation at ILTACON

How can I promote my attendance (or speaking slot) at ILTACON?

We're pleased to announce the availability of speaker resources and other images/promos for your use on social media. 

What is ILTA doing to ensure safe and comfortable travel and accommodations for all attendees?

A core value of ILTA is to foster diversity, equity, and inclusion throughout the ILTA community. As part of these efforts, we have worked with our airport and hotel partners to ensure a safe environment for all of our attendees.


Are there any airline discounts available to ILTACON attendees?
ILTA is partnering with Delta, United, and Southwest to provide special discounts for ILTACON participants. 
To save on your Delta flight, Click here or call Conferences and Events® at 1.800.328.1111* Monday–Friday, 8:00 a.m. – 6:30 p.m. (EST) and refer to Meeting Event Code  NM3WU
To save on your Southwest flight, book your flights in SWABIZ or enter CID: 99213450 when booking through the main site to qualify for eligible discounted rates. Make sure your Rapid Rewards® number is included in your booking to earn points on qualifying flights and to be eligible for the Rapid Rewards bonus points promotion for this event.
To save on your United flight use code ZPT2636602 when booking here.

How can I verify I am registered for ILTACON?





COVID & ILTACON | back to top



I am sick/have tested positive for COVID-19/have the flu. Should I attend ILTACON?

The current CDC guidelines suggest people with respiratory viral illnesses, including COVID-19, flu, and RSV should stay home and away from others until, for 24 hours BOTH your symptoms are improving AND you are fever-free (without meds).

Will you require participants to be vaccinated?

No, vaccinations will not be required for ILTACON 2024.




Business Partners | back to top



Where can I see what sponsorship opps are available?


Who can I contact with questions about sponsorship?


What type of capacity limits can I expect?

ILTACON is not limiting attendance for registrants. All members and non-members are welcome to attend, and there is no capacity limit at this time. This includes demo room area, exhibit hall, and sessions.

May I participate in ILTACON activities at the ILTA365 level?

No, Silver and above have benefits associated with ILTACON.

How many staff can we send?

ILTACON Sponsors will have the following badge allotments: Silver (4); Gold (6); Platinum (8); ILTAMAX (12). Badges will not be transferable. Additional badges are available for purchase.

Are there limits to my exhibit space?

ILTA follows the IAEE Guidelines for Display Rules & Regulations. 10x10 Linear Booths - The maximum height of 8 ft. (2.44 m) is allowed only in the rear half of the booth space with a 4 ft. (1.22 m) height restriction imposed on all materials in the remaining space forward to the aisle. All guidelines for Linear Booths apply to 10x20 Booths, except that the center extended header has a maximum height of 8ft (2.44m), a maximum width of 20 percent of the length of the booth, and a maximum depth of 9ft (2.7m) from the back wall. Island booths 20'x20'x or larger have a maximum height of 20 ft.

How many hotel rooms do I receive by my sponsor level?

Room allocation is based upon sponsorship level: Silver may book up to 4 rooms, Gold may book up to 6 rooms, Platinum may book up to 8 rooms, and ILTAMAX can book up to 12 rooms. ILTA will run periodic rooming audits to ensure room reservations are in line with sponsorship allocations. Additional rooms may be purchased depending on badge purchases.

If I purchase additional badges above my allocation, may I book additional rooms above my allocation?

Yes, you may use the same link to book additional rooms.

How much are hotel rooms, and how do I book a room?

Rooms at the Gaylord Opryland Resort & Convention Center start at $249 plus a $20 per night resort fee and applicable taxes for single/double occupancy, and will require a one night non-refundable room and tax deposit at booking.

Attendee registrants will receive room reservation links in their registration confirmation email (paid registrations). Sponsoring Business Partners will receive housing information in their exhibitor dashboard and from their Business Partner Contact. 

The ILTACON Room Block will close on 11 July 2024.

Cancellations will forfeit the non-refundable room deposit regardless of date of cancellation. 

What if I need to book rooms using a corporate card the travelers will not possess at check-in?

Please reach out to housing@iltanet.org, and we will assist you in completing a credit card authorization form for the venue.

I received a call/email from a third party about booking a hotel room for ILTACON. Are they an official partner?

No! ILTA is not working with a third-party for the ILTACON room block. We encourage participants to book through the official link provided. No one other than ILTA or the Gaylord Opryland will contact you regarding a room reservation.

What are the Exhibit Hall hours?

Monday - 7:00 PM - 9:00 PM
Tuesday - 10:00 AM - 6:00 PM
Wednesday - 10:00 AM - 6:00 PM
Thursday - 9:00 AM - 12:00 PM

When is Exhibit Booth Setup?

Sunday: 12:00 PM to 6:00 PM
Monday: 8:00 AM – 4:00 PM 
The exhibit hall must close at 4:00pm to allow venue staff to clear any freight, vacuum, and begin to place items for the reception. Exhibit staff will be allowed to access their booth space beginning at 6:30 PM on Monday evening - 30 minutes prior to the start of the Reception.

What is included in my exhibit booth space?

The exhibit booth is bare space. There will be pipe/drape and ballroom carpet, but exhibitors will need to bring or order booth furnishings through the GES Service Kit.  More information can be found in ILTA's Business Partner Dashboard.

I received a call/email from a third party about exhibit booths or services for ILTACON 2024. Are they an official partner?

No! GES is the official General Services Contractor for ILTACON 2024. The GES Service Kit will contain information on ordering carpet, tables, chairs, internet, power, etc for your booth. Some exhibitors do choose to contract with a third party to build their complex booths; this will be covered under the Exhibitor Appointed Services policy in the GES Exhibitor Services Kit located in ILTA's Business Partner Dashboard. 

How do I order Exhibit Hall Services?

You will find a link in the exhibitor service kit from GES Exposition Services, the official service contractor, with information on ordering equipment, internet, cleaning services and more.

How do I order other services?

For the most up-to-date information, please visit the Business Partner Dashboard

May I host a bar in my booth or hand out food?

All food and beverage must be provided by the Gaylord Opryland; no outside food or beverage may be brought into exhibit spaces, demo rooms, or hospitality suites.  Additional information may be found in the Business Partner Dashboard.

When can I access my demo room?

Demo room access will begin at noon on Sunday 11 August.

When will demo rooms be open?

Monday – Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 12:00 PM

What is included in my demo room?

The demo room is empty space that you can customize to your specific demo room needs. Furniture for your Demo Room can be ordered through GES. 

I received an email saying I could purchase an attendee list for ILTACON. Is that legitimate?

No! ILTA does not provide registration information to a third-party. You will receive a list of attendees from your business partner contact prior to the event. This will only include attendees who have opted in to sharing their information. Any information about attendee lists will come directly from the ILTA team.

How can I advertise my presence at ILTACON?

We have a webpage filled with resources such as event logos, social media promos, image files, banners, etc.

Are there limits to what I can give away at ILTACON?

Any items used as traffic builders, lead generators, bingo prizes or other giveaways must have a value less than $500 USD. 




Technology Questions | back to top



When will the mobile event app be available?

ILTACON Participants will be invited to the app approximately 2 weeks before ILTACON begins! 

I'm having trouble logging in or resetting my password.

Please visit the ILTA Support Center for solutions to the most common problems that can occur in our environment.