Audience Roadmap

The roadmap to solving your business challenges.

Whatever your role, we’ve got the perfect content mapped out for you.

Small & Mid-Sized Firm Leaders   Innovators   Knowledge Managers   Corporate   Large Firm CIOs   Litigation Support Professionals   Core IT

Small & Mid-Sized Firm Leaders

  Business Problems Addressed:

  •     Increased competition
  •     Reducing costs
  •     Risk and Security Issues
  •     Limited resources

  Areas of Focus:

Applications Topics  Business Management Topics  Emerging Technologies Topics  Leadership Topics  Legal Innovation and Process Improvement Topics  IT Operations Topics  Litigation Support Topics  Security Topics  Training Topics  Marketing Topics

   


  Sessions Include:

Every firm needs dependable, and relevant learning resources. Whether it's a training department of one, or training is baked in to the responsibilities of another role, reliable learning resources need to be available. What are those resources and how can they be harnessed?

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Managing change in your environment is critical to reliability and security, but if it is not implemented well it can add red tape without adding any value. We'll discuss the best ways to get a formal change management process off the ground as well as ways to make it better, easier and more successful if you're already gotten started. Special attention will be payed to free or low cost solutions to help.

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Prepping for trial is an increasingly digital process. So, who should be involved? What technology is needed? Does your team have the right skills? We’ll discuss best practices for trial preparation and give tips and tricks for maximizing efficiency in a high-tech process.

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eDiscovery is a critical component of litigation these days. Learn how small firms can effectively manage eDiscovery and litigation support without a dedicated department and while juggling multiple tasks.

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Knowledge management (KM) is key for any law firm or legal department looking to leverage and organize existing resources to achieve greater things. However, those who are in KM are often frustrated by a lack of resources to achieve what are sometimes rather lofty goals. In this session, we will discuss ways that you can get real results by leverage existing resources, the support of other teams, and little-to-no-cost technologies. And because there's more than one way to "skin the KM cat", we will also review strategies from firm-wide initiatives, to practice groups, to client-facing KM. The speakers will discuss positives and negatives to each approach, how to align your KM goals with that of your organization, and how a small KM department can make a big impact.

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Innovators

  Business Problems Addressed:

  •     Talent and Skillset Assessments
  •     Value Propositions and Definition
  •     Measuring and Benchmarking
  •     Strategic Planning

  Areas of Focus:

Artificial Intelligence Topics  Blockchain Topics Data Analytics Topics  Project Management / Change Management  Legal Innovation and Process Improvement Topics

   


  Sessions Include:

Many firms are interested in innovation but don't know where to start. Others have started but are not sure if they're on the right path. Join us as seasoned legal innovators provide insights, tips, tricks and roadmaps to help your firm innovate. We'll cover topics like where to start, defining what innovation means for your organization, how to create a culture of innovation and how to incentivize lawyers and staff to contribute.

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With so much buzz around "innovation", you've got to wonder what it really means for you and the future of the legal profession. Join us to learn by example as experienced innovators share the ups and downs of legal innovation and how they made real impacts in their organizations. Speakers will discuss client development wins, case outcomes and operational efficiencies, as well as demystify the questions around the tools that really helped them to move the needle (and those that didn't).

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Innovation initiatives abound in the legal industry but are they yielding the expected return on investment and how do we measure? Join us as law firm innovation leaders discuss how to measure the impact of innovation, how in-house counsel evaluate their outside counsel on innovation and the best tools available to do it.

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Now that Bot frameworks are well established, many firms are looking to implement their own chatbots as a useful, AI-driven, way to immediately respond to legal tasks, both internally and for their clients. This session will address the hype around Chatbots, and answer “What does this really change?” and “Why should I care?”. Learn about the opportunities chatbots present, and the tools and resources available. Bots could be just the opportunity firms have been waiting for to provide collaborative communication with their clients.

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Cloud has the potential to drive innovation at law firms at a pace never seen before. Much of the focus on cloud technology has centered on the benefits it offers from a cost savings perspective and freeing firms from managing technology infrastructure. However, the innovation benefits that cloud technology makes possible for law firms is even more profound. Why? From using artificial intelligence and voice commands to embedding cognitive services into applications, the cloud allows legal professionals to be more successful by reshaping the way the business of law is managed. Learn new ways to leverage the cloud in your organization to become more innovative, while also being more nimble in your approaches.

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Knowledge Managers

  Business Problems Addressed:

  •     Security, Privacy, Compliance
  •     Tech developments in legal
  •     Attorney adoption
  •     Collaboration tools
  •     Blockchain
  •     AI
  •     Advanced Data

  Areas of Focus:

Artificial Intelligence Topics Blockchain Topics Data Analytics Topics Information Governance Topics Knowledge Management Topics Leadership Topics Legal Innovation and Process Improvement Topics

   


  Sessions Include:

Firms need to innovate and leverage technology to stay competitive in today’s legal market – there is no doubt about that. Clients often ask for a lot when it comes to technology, and firms will bend over backwards to offer all of the latest and greatest, from extranets and AIs to dashboards and more. But are clients interested in every bit of legal technology available? And will the tools offered really help them? In this session, hear from thought leaders in firm innovation and client service as they discuss what really matters most to clients, how firms and clients can combine forces to identify the best solutions, and what firms need to do to provide consistently excellent service across the board. You might walk away saying, "I didn't know clients felt that way!"

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Maybe you've been to sessions about and seen the social collaboration technology. You're excited about what the tech can do and maybe you even have a platform in your organization already. But what if - oh no! - few people really use it? This session will cover how to determine if social collaboration is right for your organization, and if it is how to build the business case, design enticing collaboration spaces, and how you can convince people in your organization to move their conversations into a virtual space.

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Enterprise search is a mature industry. Or is it? Come and see what the future holds for enterprise search and learn why firms are migrating from tools that have served them well for years. Will the promise of AI improve search for your users? Will enterprise search play a bigger role in how your firm practices law in the future, expanding far beyond merely helping your users locate documents, matters and expertise? Come to this session and find out!

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Typically, firm experience management has been handled by custom-built products cobbled on top of firm financial systems, or through add-ons to proposal generators. Now there are new product options available! At this session, hear about product experience from your peers and the checklists/project plans that they used in making their purchasing decision.

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Facing pressures to increase data security, more firms are considering the move to a “pessimistic” document management system. How can knowledge management (KM) achieve its collaboration and information-sharing goals when access to client/matter documents is restricted? Learn how firms are rethinking their document-based KM strategy, finding alternatives to the traditional model of sourcing precedents, and trying to strike a balance between security and access to information.

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Hear from organizations that have successfully implemented and sustained document automation projects. Learn best practices for structuring the project to ensure success and manage growth, how to maintain ongoing engagement and adoption by attorneys, and how document automation can be integrated with other systems, processes and workflows for even greater utility.

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Corporate

  Business Problems Addressed:

  •     Use of Inhouse vs. Outside Counsel
  •     ROI for legal technologies
  •     Risk Management
  •     Collaboration with law firms
  •     Metrics and Benchmarks
  •     Security and Info Governance

  Areas of Focus:

Artificial Intelligence Topics Blockchain Topics Business Management Topics Data Analytics Topics Financial Management Topics Information Governance Topics Knowledge Management Topics Legal Operations Topics Litigation Support Topics Security Topics

   


  Sessions Include:

This session will address elements of successful law department and law firm Knowledge Management (KM) collaboration. For effective collaboration, law firms must understand the varying nature of their legal operations colleagues' technological and business landscape, and how it differs dramatically from a typical law firm. Come to this session and learn what is valuable for legal operations professionals to know from the law firm KM toolkit, how to reach out and partner with them, and typical areas for successful collaboration.

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How are corporate legal departments using technology in new and innovative ways to better deliver value to their organizations? Hear first-hand how in-house legal departments have leveraged technology to improve the performance of their teams.

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How will artificial intelligence and innovative technology reshape the in-house legal department in the future? Come to this session to hear the perspective of General Counsel on the future relevance of the legal department.

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Corporate legal departments are facing ever-increasing scrutiny of their legal operations and legal spend. Take an Industry specific deep dive into the expectations of the business to provide matter reporting, spend analytics, phase/task level spend reporting, and more.

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Legal operations is generally used in the market as a proxy for better cost controls or efficiency gains through process improvement. While both are great uses of operational resources, cost reduction isn’t a box law departments should draw around their function. Some organizations/companies are utilizing legal operations to move important corporate goals forward by developing more meaningful strategic initiatives and business value tied to metrics, operational excellence and emerging technologies. In this session you will hear from peers on how they are demonstrating value and strategizing initiatives with the use of technology, operations and process to achieve corporate legal department goals.

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Be prepared to roll up your sleeves and actively participate in this interactive session! This will be a combination of a lightning-round expert panel, a town hall, and a peer-to-peer tabletop workshop. Attendees will have the opportunity to collaborate and solve some of the real world problems we face in litigation support and legal operations, today. A recap of challenges and solutions will be provided to attendees at the end of the session.

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Large Firm CIOs

  Business Problems Addressed:

  •     Impact of tech development
  •     Fees
  •     Economic and competition pressures
  •     Start Ups and disruptors
  •     Partnership models
  •     Collaboration with clients
  •     Innovation
  •     Supplier management
  •     Cloud

  Areas of Focus:

Artificial Intelligence Topics Blockchain Topics Business Management Topics Leadership Topics Legal Innovation and Process Improvement Topics

   


  Sessions Include:

What is the future of blockchain for legal services? What important prospective uses for blockchain in legal are still in their infancy? What about the blockchain – artificial intelligence connection? We will answer these questions and will provide guidance about the building blocks needed to deploy blockchain in ways that will make a significant difference for your internal and external clients. We’ll also talk about start-ups, standards groups, educational resources and associations to keep an eye on as you learn more about blockchain and the potential impact of blockchain on the legal industry..

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Robotic Process Automation (RPA) gives CIOs the chance to help their firms rethink its business model. Beyond the cost savings, automation offers high value in the form of improvement in process efficiency, cycle time, productivity, quality, scalability and governance and regulatory compliance. The value is easy to understand but there are important things to know as you move to automation in order to get it right and achieve the expected value. This session gives perspective on the value, goals, and best practices of RPA.

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Disruptions in the legal industry are putting pressure on law firms to innovate and rethink how they deliver services in order to stay ahead. Learn about the people, processes, and technologies that law firms will need in the not-so-distant future and the measures and behaviors to put in place now to ensure your organization’s success.

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Law firms have enjoyed a monopoly on the provision of legal services. While top law firms continue to grow and dominate, much of the AMLaw 200 is increasingly threatened by new competition from non-traditional legal service providers. This session will reveal what is happening in the market, and how big a threat (or opportunity) it is to traditional law firms. We will help you understand how the structure and capacities of these alternative legal service providers differ, and what law firms might do to adapt.

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Everyone is familiar with digital assistants like Alexa, Siri or Cortana, but how can those be useful for law firms or corporate legal departments? We'll examine where voice is moving beyond 'text to speech' and has the potential to transform the practice of law as well. We'll also discuss the risk associated with related Internet of Things (IoT) devices and cloud based artificial intelligence engines and options for mitigation.

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Litigation Support Professionals

  Business Problems Addressed:

  •     Cloud delivery for eDiscovery
  •     Global regulations
  •     Reducing litigation costs
  •     Talent Management with AI
  •     Use of mobile and IoT

  Areas of Focus:

Data Analytics Topics ​Emerging Technologies Topics ​Information Governance Topics ​Leadership Topics ​Litigation Support Topics

   


  Sessions Include:

A practical workshop on how design thinking can be leveraged in litigation support to develop a solution that works for the legal teams. Hear real world examples of how design thinking improved customer service and deliveries, and improved processes and policies.

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How does your firm approach out-of-the-ordinary projects? This session will provide hands on practical information on how to approach non-ordinary projects. Every project should be approached in the same manner, using fundamental project management steps. We will review these steps and provide insight on how some special projects were successful using these fundamentals.

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Be prepared to roll up your sleeves and actively participate in this interactive session! This will be a combination of a lightning-round expert panel, a town hall, and a peer-to-peer tabletop workshop. Attendees will have the opportunity to collaborate and solve some of the real world problems we face in litigation support and legal operations, today. A recap of challenges and solutions will be provided to attendees at the end of the session.

LEARN MORE »

What does the future of eDiscovery hold? Hear from industry leaders as they discuss their predictions of both the short and long-term future of the eDiscovery market. They’ll analyze anticipated disrupters and how their organizations are planning for change. Additionally, they’ll share practical steps for law firms to begin preparing themselves today.

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Continuous Active Learning (CAL) is gaining momentum: it is court-approved and is proven to help manage costs when conducting document reviews and investigations. Attend this session to learn best practices and practical tips on the application of CAL on your cases.

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Office 365, Microsoft’s current software suite, is often a “go-to” tool in e-Discovery. We’ll examine the strengths and weaknesses of each applications and get up to speed with all of the newest features. Additionally, we’ll examine the future of e-Discovery and what to expect from Microsoft as its products evolve.

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Core IT

  Business Problems Addressed:

  •     Future talent and skillset strategies
  •     Impact of cloud
  •     Leveraging technology
  •     Balancing security and usability

  Areas of Focus:

Applications Topics ​Business Management Topics ​Financial Management Topics ​IT Operations Topics ​Legal Innovation and Process Improvement Topics ​Leadership Topics ​Marketing Topics ​Security Topics

   


  Sessions Include:

Microsoft continues to offer various and seasonal menu options for the Office suite. Join us for a sampling as we present choices of Office 365 or Office 2016, 32 bit or 64 bit and the impact of Office 2019. Accompaniments include decision-making considerations, add-ins, infrastructure changes and impact on the user community.

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Who is governing and controlling the Slacks, Yammers and other collaboration tools of the world? In this session we will deep dive into the who, the where and the what in terms of collaboration data. Come and learn how to implement internal and external controls and find the sweet spot between security and convenience.

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Containers like Docker are the next big wave in virtualization and are being used in more business partner's products and within firms. Find out why you should care about Containers and how to make sure you're ready to support your internal teams and new products from the outside. Learn how it can help with problems of scale, code portability and security.

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Designing for Customer Experience (CX) focuses on how the customer perceives your services. Customers might be lawyers inside the firm or clients of the firm. Learn methods for changing how you approach delivery of a new product or service offering from a CX perspective, and how that is different from traditional User Experience (UX).

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VDI has been a hot topic in legal technology for the past few years. Some organizations are looking into VDI now face a decision point whether to host their VDI on-premise or take advantage of cloud services. There is no wrong answer, but this session will highlight the pros and cons for ease of deployment, performance, security and cost.

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With the recent release of new user-friendly features and the continued rise of cloud adoption, there has been an increase in the migration among DMS platforms. In this session our panel will share their experiences and lessons learned from recent DMS migrations. Join us, as we consider the critical considerations you should tackle up front and how to leverage DMS features to increase user adoption.

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The "course catalog" paradigm, which, in some form, has been a standard in the corporate and legal training landscape for some time may soon be going the way of the dodo. We have to begin looking at how people work to learn how we can design and deliver learning that is workflow based and agile. Tools and products that support spaced repetition and spaced learning are becoming more available. What are they and can they work for you and your learners?

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In this session we will take a deep dive into the Native Windows 10 Group Policies and go over the nitty-gritty to enhance your security posture and deliver a more secured workstation. We will cover policies you can start implementing when you return to your office!

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In this engaging session, legal technologists will enjoy a crash course on law firm finance. From the basics of how a billable hour becomes revenue to the key terms and theories behind law firm profitability. Attendees will learn how to use those concepts to best position your department’s projects and initiatives for success.

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In this session, you will learn considerations around redirected folders, Window Metrics, Animation Settings, and anything and everything that is built in to the Windows 10 GPO template that directly affects the system performance and user experience. You will see and learn settings you can implement as soon as you get back to your office!

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Register Today!


The registration fee for individuals from ILTA member entities is $1,595, and includes all educational sessions, entrance to the Exhibit Hall, all meals (except dinner on Wednesday) and all ILTA-sponsored networking events.


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