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ILTACON 2017 was rich with new, creative approaches to law firm and legal department collaboration, and the application of technology to solve problems and drive progress.   I attended a number of sessions including the following that stood out: Keynote: Innovate or Die Trying: From the Mind of a World-Renowned Hacker - Pablos Holman (Intellectual Ventures Laboratory) Being Data-Driven: Exploring the Evolution of Legal Technology Trends using Advanced Analytics Todd Corham (Saul Ewing), Megan Beauchemin (InOutSource), David Walton (Cozen O’Connor) Collaboration: Improving the Client’s Experience - Dan Hauck (ThreadKM), Teresa Britton ...
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This is part four in my attempt to help data-minded attendees navigate ILTAcon ‘17. Part one covered Sun-Mon sessions and networking events, part two covered Tuesday’s sessions, part three covered Wednesday (AKA data science Wednesday), post four (this post) covers Thursday, and post five will discuss the amazing ILTA solution provider community supporting the data analytics needs of law firms and corporate legal departments.  Thursday, August 17th As conference winds down, there are still some learning opportunities around data science and analytics.  Also, don't forget the vendor all is open for the first half of the day! Vendor Demo Room ...
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This is part three in my attempt to help data-minded attendees navigate ILTAcon ‘17. Part one covered Sun-Mon sessions and networking events, part two covered Tuesday’s sessions, part three (this post) will cover Wednesday (AKA data science Wednesday), post four will cover Thursday, and post five will discuss the amazing ILTA solution provider community supporting the data analytics needs of law firms and corporate legal departments.  Wednesday, August 16th [8:00 AM - 9:00 AM] Vendor Demo Room Session - Accelerate and improve the accuracy of contract review with machine learning :This session will provide (a) a basic-to-intermediate discussion ...
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Data Science comes to ILTAcon! [Part Two of Four - Day Job Interference Round] This is the belated part two in my attempt to help data-minded attendees navigate ILTAcon ‘17. Part one covered Sun-Mon sessions and networking events, part two (this post) covers Tuesday’s sessions, part three will cover Wednesday (AKA data science Wednesday) & Thursday, and post four will discuss the amazing ILTA solution provider community supporting the data analytics needs of law firms and corporate legal departments.  Tuesday, August 15th In our lead up to what David Hobbie calls “Data Science Wednesday”, there are still plenty of great sessions for data minded ...
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Some Table Solutions   Table Header Row doesn't repeat:   On the Table tab of the Table Properties dialog, make sure that Text wrapping is set to None in the bottom half of the dialog.     How do I control where the page breaks will fall in a table which extends over several pages?   If you apply the “Page break before” property to row you want to be on a new page, you will get a page break without splitting the table.   Unexpected page breaks Sometimes a slight change, such as adding a row or adding text to an existing row, will cause a large portion of the table to jump to the next page. There are several possible causes of ...
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​ What's your company's information worth? What's your time worth? Content Management today is more than corralling enterprise data into the right systems—it's about enriching that data and making it more valuable for your company. That's why we're announcing that we are bringing OpenText Decisiv Search to OpenText eDOCS as its default search engine. OpenText Decisiv Search takes the reach and depth of AI-enhanced search even further. It uses unsupervised machine-learning technology to develop a deeper understanding of content, and surface more accurate and comprehensive search results, enabling information to be more rapidly pinpointed, extracted, and ...
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As one of the many folks responsible for bringing you this year’s analytics sessions, I thought I’d spend some time giving you the unofficial skinny on all things Data Science and Advanced Analytics at ILTAcon 2017. This year’s conference provides valuable session content and networking opportunities whether you are just getting started with an analytics program or are looking to take your established data science team to the next level.   This is part one in my attempt to help data-minded attendees navigate conference. Part one (this post) covers Sun-Mon sessions and networking events, part two will cover Tue-Thu, and part three will cover the the ...
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An entire empire has been built on stealing sensitive company data, holding data hostage or releasing scandalous information to the public. This has made cyberattacks the   No. 1 threat for businesses , according to data from the Business Continuity Institute. But despite precautions, these breaches are still occurring at an   alarming rate . What could law firms be doing better? It’s no secret that data security is essential to our modern, technology-driven marketplace. With the internet of things and artificial intelligence growing commonplace, the expectations for continued innovation and constant availability are stronger than ever. The personal ...
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​ ILTACON is quickly approaching, and we hope you'll join us at the Knowledge Management Community of Interest (COI) to be held on Sunday from 4:30-6:00 pm in Breakers C .   During the COI, you'll see flip charts asking these two questions:  How will AI, machine learning, and data analytics impact knowledge management and research services, and how will you future-proof your team?   What keeps KM, Library, and Research Services leaders up at night?   ILTA's storyboarding artists will then use the notes from the flip charts to begin telling our story.  Educational sessions throughout the week will help them expand upon our thoughts.  ...
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  New Business Intake is a central hub in law firm information management.  It is the front door to key data items about the client, the work the firm does as a whole and corresponding details.  As an added incentive, it’s necessary.  You can’t bill clients without client-matter numbers, and you can’t create client-matter numbers without some form of an intake system.  Intake systems can help a law firm effectively manage data.  As a hub, they can be conduit to various other departments in the firm for downstream information.  Finance and billing can be recipients of critical fee details, instructions and the client’s billing preferences.  Marketing ...
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It’s your strengths that brought you this far, and engaging in deliberate practice to enhance those strengths or overcome weaknesses will lead you solidly into the future.  What do law firms looking for in technology employees?  I asked Esther Schwabauer, Director of Administration at Vorys, Sater, Seymour and Pease LLP and she shared the strengths Vorys looks for in a new technology employee.  “The employee must have the ability to speak, listen and write effectively.  They need to be flexible and adaptable and a quick learner.  They must possess a high stress tolerance level and good decision making skills.  They need to have the ability to teach and coach ...
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Having worked in eDiscovery for nearly twenty years, I know there is a "feeling" when a technology hits a tipping point. It starts with hype, then lots of questions, webinars, trainings, and more hype, finally followed by acceptance and integration - usually just in time for the next "big thing" to come along. I'm not sure exactly where in that cycle #Microsoft #Office365 currently resides, but there's no question that it has that tipping-point "feeling". To wit: In June, Microsoft reported 27 million Office 365 subscribers up about 17% or four million subscribers from the prior year . For those keeping score, that's an increase of 7.5 new users per ...
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​ All good things come to an end. Okay, maybe not “general” client matters, which can stay open for decades, but you will certainly need to regularly deal with the final disposition of records as an Information Governance function. Alexander already did a great job of outlining the importance of closing a matter, which teams need to be involved, and the important role played by your records retention policy (for more on the records management side of the equation, check out the ARMA GARP IG Maturity Model .) More specifically from an Information Governance (IG) perspective, the following notes will highlight a few areas of focus to help ensure the successful ...
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​I was a 12 year old in Poland when the communist regime was in full force. People could not openly speak their minds for fear of being caught not obeying the communist rule. My parents would often meet with their friends in private, carefully selecting participants to avoid communist sympathizers, to discuss their political views and concerns for the country. Meetings like that is how an underground social movement called Solidarity got its roots in my home town of Gdansk. I still vividly remember passing by the striking shipyard workers behind a tall metal fence with their families and supporters just on the other side. A strike in a communist country was ...
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For many years my firm has facilitated a book club for support staff management.  Initially I was cautiously optimistic of the benefits of the program.  Today, based on the significant benefits I’ve seen in others and experienced myself I’m a great proponent of the program and the growth opportunities it provides. Book club members are encouraged to suggest books to the facilitation team.  The facilitation team, consisting of 4 directors and 2 staff pre-read between 4 and 6 books.  At least 2 people read the same book to ensure different perspectives.  The team then meets to discuss the books read and after discussion, select the book for the book club to ...
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Word: Scroll Automatically   Look at your mouse. Does it have a little wheel in the center of the top side that lets you scroll up and down pages? Chances are good that it does. But if it doesn’t, or even if you simply prefer to use your keyboard to the mouse whenever possible, you might be pleased to learn that you can change a setting in Word that will allow you to scroll automatically.     In Word , go to the File tab and select Options . Select Quick Access Toolbar in the left pane. In the left side in the list of commands, select the All Commands option. Select Auto Scroll in the list of commands and click on the Add ...
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To Allow a Delegate Access to Your Calendar   In Outlook, click the File Click Account Settings , and then click Delegate Access . Click Add , and find the name of the User for whom you want to add or change permissions, and then click Add and OK .  The Delegate Permissions will appear and will allow you to add or change the permissions for any Outlook folder that the delegate has access. Check the check the “automatically send a message to delegate summarizing these permissions” checkbox.  (This means that your delegate will receive an email message telling them how to open your calendar.) After add/changing ...
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“The only thing that is constant, is change.”  This phrase has held true more often than not, especially over the past few years in the world of e-discovery.  Many of you have likely been impacted – either directly or indirectly – by the merger or acquisition of a service provider or product at some point during your career in this industry.  Unfortunately, there is no official manual that outlines what you should do when faced with this situation, nor is it covered by the EDRM.  Luckily, you can always rely on your friendly neighborhood ILTA members to share their experiences and advice with you.  The aim of the below recording is to help you better prepare ...
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Coming to ILTACON and interested in design thinking? Then get your hands dirty at the two-part workshop solving a real world problem and learn some skills to serve you the rest of your career! Update: Check out the agenda for the workshop If you’re a professional problem solver and you’re not familiar with a management technique called Design Thinking, it’s a must-add for your professional toolbox. Many companies have already utilized design thinking to create products that resonate deeply with their customers. For example Capital One created Capital One Labs in 2011, utilizing design thinking to create an experimental product and technology ...
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Last week members discussed data retention policies and more. I attended AALL and have an interesting update for you on training trends in law schools. Jump to the “Something Extra” section for tips for to keep lawyers informed from Aderant. Explore curated sources on these topics including some from ILTA’s treasure chest. Data Retention Data retention has long been a concern related to storage space. With more organizations in the cloud or considering a move to the cloud, space is no longer the primary issue. It’s security. ILTA has resources to help you develop data retention plans in your organization. A recent Peer to Peer best practices article, ...
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